In the cookies section make sure "Accept cookies from sites" is checked
In Netscape:
From the Tool Bar click Edit
Click Preferences
Click the Privacy and Security category; expand the
list to show the subcategories
Click Cookies
Click the following choices:
Enable cookies for the originating web site only
Enable all cookies
Click OK to exit
Based on your answers to questions you are not eligible to apply online. Please contact us at 1-800-797-2285, Monday - Friday from 8:30 am to 5:00 PM ET to discuss your coverage options.